When I bought my laptop I picked up Dell's super service plan or whatever it's called, and it paid off today. I was getting some battery error messages and within 15 minutes I had chatted with a Dell rep online and a battery is in the mail. Impressive.
In other news, the entire 1L class seems to have the same cold, including me. Yesterday was rough, but now I'm heavily medicated and doing somewhat better. I swear, it's like a sick kindergarten class around here.